residential after-sales and maintenance packages

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To ensure that your investment using our shade cloth is kept to its optimum level, we recommend that you enter into a yearly service & maintenance contract, which will commence in the “off season” period i.e. October - March. 

This service includes the removal, cleaning, full safety check and correct re-installation of your shade sail/s. By doing this the life expectancy of the fabric will extend far beyond the UV degradation guarantee. 

We have two maintenance packages available - Standard and Premium. Please see Appendix A below for the services breakdown.

Additional sails

Should you have more than one shade sail on the same site, the charge for the second sail and per every other sail thereafter, will be charged at 50% of the value of the first sail e.g. 1st sail is €160 + VAT the second will be €80 + VAT total will be €240+ VAT. 

Notice and storage

Please allow us a 2 to 3-week notice period for the take down as well as re-installation of the sail/s. 

In-house storage is now available at a fee of only €10.00 + VAT per sail, per month. Alternatively, you can request to have them delivered back to you pending re-installation. 

Payment terms

This is a prepaid service. As such, we will require payment in full to be made on the day of take down for the year ahead for each service.